Signed in as:
filler@godaddy.com
Process Improvement
- Reduced in-house counsel's workload by developing an automating contracting system.
- Improved operational efficiency by streamlining internal business approval processes relating to commercial transactions involving 6 departments (tax, finance, procurement, compliance, legal, and regulatory).
- Initiated a centralized clause library to facilitate efficient drafting by counsel and reduce costs associated with reviewing and updating documents (R200 000+ per annum).
- Reengineered internal contract profiling processes to reduce errors and decrease turnaround times, saving R30 000+ per month on profiling costs.
- Spearheaded the legal department's operations, ranging from capacity planning, external stakeholder engagements, compilation of monthly litigation summaries, monitoring OfficeVibe metrics, compilation of weekly updates, and compilation of monthly reports to the Head of Legal.
- Devised a due diligence process template to measure the vendors paid without contracts, achieving a 50% + reduction in workload and a saving of R60 000+ per quarter.
- Formulated and monitored customer engagement analytics, providing first insight into how business partners interact with the legal department and identifying areas of improvement.
- Developed a performance review questionnaire to protect employee privacy, fairness, and trust, preventing a catastrophic performance review sent via email (which would affect honesty and fairness).